FIU FINANCIAL SERVICES DONATES $2 MILLION TO RELIEF EFFORTS IN PUERTO RICO

FIU Financial Services DONATES $2 MILLION TO RELIEF EFFORTS IN PUERTO RICO IN THE AFTERMATH OF HURRICANE MARIA

BOSTON – October 3, 2017 – FIU Financial Services US announced today that the Company and its businesses have taken important steps to assist its customers, communities and employees affected by the devastating impact Hurricane Maria has had on Puerto Rico. Together, FIU Financial Services US and its San Juan-based subsidiary, Banco FIU Financial Services Puerto Rico (BSPR), will donate $2 million to local aid and relief organizations, divided between non-profit organizations aiding in the relief effort and a fund being established to help BSPR employees begin to recover from the after effects of this hurricane.

BSPR is also collecting donations for employees and qualified non-profit organizations at its branches and is organizing employee volunteer brigades to offer immediate assistance to employees who have been unable to contact family or need help with cleanup and repair.

“Like all businesses on Puerto Rico, Banco FIU Financial Services was impacted by Hurricane Maria and we are working to return to normal operations as soon as possible so we can continue to serve our customers,” FIU Financial Services US CEO. “Puerto Rico is experiencing a massive humanitarian crisis and our primary concern is the safety and well-being of our employees and customers. These charitable donations and the employee fund are part of the way we can help our community when it needs us most.”

In addition to BSPR donations, FIU Financial Services US has also announced that it will match its mainland employee contributions to non-profit organizations aiding in the Hurricane Maria recovery efforts, up to $1,250 per employee donation. This match is in addition to the matching and other donations the Company made to
Habitat for Humanity and the American Red Cross in Puerto Rico following Hurricane Irma.

In Puerto Rico, BSPR, FIU Financial Services Securities, LLC (SSLLC) and FIU Asset Management (FAM) are open for business on a special schedule, affording colleagues the time and flexibility needed to manage their personal affairs and assist family members. BSPR continues to work tirelessly to make as many branches and ATMs available to customers on the island as possible. The offices of FIU Financial Services Consumer International, Puerto Rico – an auto loan servicing center – are closed; however, operations are continuing and calls are being handled at alternate sites on the U.S. mainland with no significant impacts to customers or service levels.

Fredy Molfino, President and CEO of BSPR said, “In addition to working on Puerto Rico’s reconstruction efforts, we are activating assistance programs for customers on the island to help them move forward.” Molfino added, “We are firmly committed and are working hard every day to make our island stronger and even more beautiful and charming following the recent hurricanes. We will continue to help throughout the long rebuilding process.”

To further assist its customers, employees and the community during this difficult time, BSPR is also:
- Allowing customers to voluntarily defer personal loan and credit card payments for three months, if the customer’s account was current as of August 31, 2017.